Monday, December 19, 2011

El Paso: New Border Crossing Systems Cause Entry Delays

New U.S. Border Crossing Systems cause Longer Entry Delays (MexiData.Info)
According to US Customs and Border Protection (CBP), the idea is to eliminate the time inspection officers spend manually entering document information into a computer as well as increase security for officers. Also touted by Unisys as heralding a 21st century approach to processing millions of crossings every year, the El Paso system was erected under a 2010 contract awarded to the company.

But on recent days, pedestrians crossing the Paso del Norte Bridge into El Paso have encountered long delays. A little more than three weeks after the new pedestrian processing lanes were opened, this reporter and a friend spent about 1 hour and 40 minutes waiting to cross back into El Paso.
This well-written and richly detailed article reminded me of some of the issues surrounding a similar implementation on the Malaysia-Singapore border earlier this year.

Hiccups are nearly impossible to avoid entirely, but there is a growing body of experience new adopters can draw from.