Hishammuddin said he would continue to monitor the situation and share information with countries which had used similar system, adding that the biometric scanning was still at an early stage and needed time to integrate with other existing system.Some people had to wait for 90 minutes in order to get through customs.
There are always a few hiccups when changing security processes.
When Brazil changed its procedures on January 1, 2004, people had to wait up to nine hours. It was so bad that the mayor of Rio hired samba dancers to hand out roses and T-shirts to keep the peace.
Thankfully, countries have learned from Brazil's experience and have gotten better at managing the changes required to implement biometric technologies.
