Employees of the Sindh government’s departments have been found indifferent or responding slowly to the newly installed Biometric Identification Electronic System (BIES), which ensures that all employees of the provincial government arrive at work on time and put in the required number of hours.It appears that a lot of money (≈US $900,000) has been spent on a biometric time-and-attendance system for the government of the province of Sindh containing 50 million people and the city of Karachi. Only nobody's using it.
Since the installation of the system in January this year, only 2,888 enrolment forms have been received from the 42 departments of the provincial government, including the Governor’s House and the Chief Minister’s House.
A lot of biometric ID management installations come down to managerial, rather than technical, challenges. This is especially true for biometric time-and-attendance systems.
Technically, biometric time-and-attendance systems are pretty straightforward but they can't manage a business all by themselves. A company that wants to maximize its Return on Investment in biometric ID management systems, will view the technology as a tool supporting able managers, not as a substitute for managerial skill.
