UK Border watchdog attacks airport gridlock (Financial TImes - Reg. Req.)
Bad management of diminishing numbers of staff and failure to make the most of electronic scanning gates are behind the immigration gridlock at airports, says a report by the border watchdog.See also:
John Vine, the independent chief inspector of borders and immigration, hit at the lack of any “cohesive” management plan at Heathrow, at a time when the Home Office faces mounting pressure to end long queues at the UK’s largest airport as well as Stansted and the Eurostar before this summer’s Olympic Games.
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