Tuesday, March 20, 2012

Biometrics & Organizational Management - Complements, not Substitutes

BPOs in Gurgaon still flouting safety rules (Times of India)
Also, the IT-BPO companies, where these drivers provide their services, were to facilitate the preparation of the database. Their fingerprints on a biometric device, photograph and scanned copy of driving licence were to be a part of the database which were to be uploaded on the Nasscom website.

The information was to be shared with the Gurgaon police and all the firms. However, none of the measures have been actually implemented. "Everybody seems to have conveniently forgotten about executing these decisions. The BPO companies should be doing what they are ought to," said a BPO transporter.
At the end, it's always about people.

Biometrics can help managers with identity management challenges, but they cannot manage a business all by themselves.