Friday, August 16, 2013

Policy must precede technology

Some Ugandans may miss identity cards (New Vision)
In Mengo and Kisenyi suburbs, many non-indigenous Ugandans yesterday expressed disappointment when officials at the distribution centres demanded proof showing that they were registered Ugandans.

This group included Salim Uhuru, the NRM chairman of Kampala district and councillor of Kisenyi, who has since described the development as discrimination.

“When I reached the distribution table, I was told that I was not supposed to get the identity card. My name and photograph were in the register, but were marked ‘non-citizen’. I also noticed that this was the same case with every other person who was light skinned. This smells of discrimination of fellow countrymen on grounds of their skin colour,” he said.
The title of this post is a variation on the theme that technology is no substitute for managerial skill and wise policies (see here for similar thoughts). It looks like Uganda has some work to do in its ID management infrastructure as it seems that in important parts of the bureaucracy, no one is quite sure what a Ugandan is.

See also:
Poor ID Management Infrastructure Prevents Uganda Little League Baseball Team from World Series Participation

It's obvious that Uganda has more than a fair helping of ID management challenges. The good news is that it has never been easier to overcome technical challenges. The bad news is that technology can't force a consensus on who should get an ID.