Thanks to @heidishey for bringing my attention back to this excellent article by Bruce Lyman, CEO at Argus Global.
Mr. Lyman goes on to examine biometric deployments in terms of Return on Investment (ROI), a topic close to our heart.Good technology underpins many processes, both inside and without the business and, as many end users will know, understanding how technology works is rarely integral to its usefulness.
Indeed, technological excellence can in some part be measured by how little we need to know about a product to be able to use it. Such is the case with biometric technology, where the biometric itself is only part of the story.
Our real interest concerns (a) how easy it is to use on a daily basis, and by staff of varying technical aptitude and (b) what are the possible outcomes of using this technology?
- Security ROI: the cost of making a mistake
- Productivity ROI: improvements to the business
- Financial ROI: making the strongest case
