Friday, June 11, 2010

Landlord's plan to use biometric security system raises concern

CBC News
Biometric deployments must be managed from a technological and human perspective. Biometric ID management systems are new and there is a lot of misinformation and misunderstanding out there.

Ultimately, these technologies will succeed because they make people's lives better and save them money, but they must be adopted in a manner consistent with established social norms.

The landlord in this case has obviously made some missteps.

The adoption of Biometrics is about where eCommerce was in 1999. To be honest, at that time I was one of the one's saying "Who would put their credit card number into a web site!?" Now I can't imagine going to a shoe store or buying music in a bricks-and-mortar store.

eCommerce grew as the early adopters rarely became victims of fraud and they shared their experiences with others. This is as it should be.

Anyone who attempts to force their customers into a system like this, especially as it relates to access to their homes, should be very careful.